Most of our renters take care when renting our items, however, we understand that accidents happen and every now and again. With an optional $6.95 Damage Waiver Protection fee available to all renters, you can now take the stress out of renting and relax when wearing your dream outfit.
What's included in the Damage Waiver:
- Small and minor damage to the garment e.g. broken zip, small seam tear (not multiple pulls)
- Small mark to the garment (not multiple stains)
What's not included in the Damage Waiver:
- Loss of the item, including but not limited to theft of the rented item
- Misplacing or losing a part of the garment (including but not limited to straps, a tie, or an extra piece that completes the look)
- Refusing to send back the garment
- Sending back the garment incorrectly on i return (including but not limited to the negligence of the renter such as sending it back via a Post drop box such as street post boxes)
- Late returns
The rented garment must come back to us even if it is accidentally damaged. After it is damaged, it will still be the property of Lend the Trends. The damage waiver is non-refundable.
Please note 1x damage waiver protection is for 1x item in the cart only. If you would like more items covered in your order total, you will need to add extra damage waiver cover to your order.
If you have not done this, simply get in touch with us to add. Elsewise, we will contact you and you can select the garment chosen before you wear.